@charset "utf-8";.pg-help-express{margin:0 auto;width:194px;border-bottom:1px solid #fffcd4;background:url("../img/bg/icon-help.png?v=20150720") 16px -92px no-repeat}.pg-help-express ul{border-bottom:1px solid #d89802;padding-bottom:10px}.pg-help-express .express-item{float:left;width:63px;text-align:center}.pg-help-express .express-item .a-item{display:inline-block;color:#000;margin:8px 16px 4px;vertical-align:top}.pg-help-express .express-item .a-item:hover .ui-icon-help-large.suggestion{background-position:0 -53px}.pg-help-express .express-item .a-item:hover .ui-icon-help-large.report{background-position:-63px -53px}.pg-help-express .express-item .a-item:hover .ui-icon-help-large.email{background-position:-126px -53px}.pg-help-express .ui-icon-help-large{display:inline-block;width:32px;height:30px;background:url("../img/bg/icon-help.png?v=20150720") no-repeat;cursor:pointer}.pg-help-express .ui-icon-help-large.suggestion{background-position:0 -3px}.pg-help-express .ui-icon-help-large.report{background-position:-63px -3px}.pg-help-express .ui-icon-help-large.email{background-position:-126px -3px}.ui-help-menu{min-height:530px;height:auto;_height:530px}.ui-help-menu .group-head{font-size:14px;font-family:"Microsoft Yahei","\9ED1\4F53";font-weight:bold}.ui-help-menu .group-head a{color:#666;cursor:default;padding:4px 16px 2px 20px;display:inline-block;letter-spacing:2px;width:150px}.ui-help-menu .group-head a:hover{text-decoration:none}.ui-help-menu .group-detail{padding:4px 16px;font-size:14px}.ui-help-menu .group-detail .group-detail-item{display:block;cursor:pointer;line-height:1.6;margin:2px 0 2px 12px;color:#1c7296;outline:0;letter-spacing:1px;padding-left:12px;font-size:12px;background:url("../img/bg/goods-menu-bg.png?v=20150720") -220px -243px no-repeat}.ui-help-menu .group-detail .group-detail-item:hover,.ui-help-menu .group-detail .group-detail-item.group-detail-item-active{text-decoration:none;color:#f00}.ui-help-menu .group-line{height:2px;background:url("../img/bg/goods-menu-bg.png?v=20150720") -200px -199px no-repeat;margin-bottom:4px;overflow:hidden}.pg-help-main{min-height:800px;height:auto;_height:800px}.pg-help-main .help-block{padding-bottom:4px}.pg-help-main .help-last{padding-bottom:40px}.pg-help-main .help-height{min-height:580px;height:auto;_height:580px}.pg-help-main .help-head{color:#630000;font-size:14px;font-weight:bold;padding:9px 30px}.pg-help-main .help-content{margin:10px 0 10px 30px}.pg-help-main .icon-help-guide-buy,.pg-help-main .icon-help-guide-sell{height:23px;width:14px;background:url("../img/bg/r-help-progress.png?v=20150720") 0 -140px no-repeat;display:inline-block;vertical-align:middle;margin-right:6px}.pg-help-main .help-guide{margin:0 0 10px;font-size:14px;font-weight:bold}.pg-help-main .help-guide .guide-body{margin:10px 0;margin-left:35px}.pg-help-main .help-guide .guide-item{display:inline-block;padding:12px 10px 14px 48px;width:91px;margin-left:-2px}.pg-help-main .help-guide .guide-item1{padding:12px 20px 14px 40px}.pg-help-main .help-guide .guide-title{font-weight:bold}.pg-help-main .help-guide-buy .guide-item{color:rgba(0,0,0,0)}.pg-help-main .help-guide-buy .guide-item1{background:url("../img/bg/r-help-progress.png?v=20150720") 1px 0 no-repeat}.pg-help-main .help-guide-buy .guide-item2{background:url("../img/bg/r-help-progress.png?v=20150720") -164px 0 no-repeat}.pg-help-main .help-guide-buy .guide-item3{background:url("../img/bg/r-help-progress.png?v=20150720") -330px 0 no-repeat}.pg-help-main .help-guide-buy .guide-item4{background:url("../img/bg/r-help-progress.png?v=20150720") -499px 0 no-repeat}.pg-help-main .help-guide-sell .guide-item{color:rgba(0,0,0,0)}.pg-help-main .help-guide-sell .guide-item1{background:url("../img/bg/r-help-progress.png?v=20150720") 0 -72px no-repeat}.pg-help-main .help-guide-sell .guide-item2{background:url("../img/bg/r-help-progress.png?v=20150720") -164px -72px no-repeat}.pg-help-main .help-guide-sell .guide-item3{background:url("../img/bg/r-help-progress.png?v=20150720") -330px -72px no-repeat}.pg-help-main .help-guide-sell .guide-item4{background:url("../img/bg/r-help-progress.png?v=20150720") -499px -72px no-repeat}.pg-help-main .icon-right-arrow{float:left;margin-top:4px;width:6px;height:8px;display:inline-block;background:url("../img/bg/r-help-bg.png?v=20150720") 0 0 no-repeat}.pg-help-main .icon-help-step{display:inline-block;background:url("../img/bg/r-help-bg.png?v=20150720") 0 -30px no-repeat;width:30px;height:26px;vertical-align:middle}.pg-help-main .hot-QA{*zoom:1;padding-right:60px}.pg-help-main .hot-QA:after{visibility:hidden;clear:both;display:block;height:0;content:" ";font-size:0}.pg-help-main .hot-QA-nav{float:right;position:relative;padding:20px;width:172px;*zoom:1;border:1px solid #d99703;background:#fff8e3}.pg-help-main .hot-QA-nav:after{visibility:hidden;clear:both;display:block;height:0;content:" ";font-size:0}.pg-help-main .hot-QA-nav li{padding:4px 0}.pg-help-main .hot-QA-nav .item{margin-left:14px}.pg-help-main .hot-QA-detail{float:left;width:320px;color:#666;line-height:2}.pg-help-main .question,.pg-help-main .help-step{font-weight:bold;color:#840000;margin:10px 0 0;position:relative}.pg-help-main .question .link-tag,.pg-help-main .help-step .link-tag{position:absolute;top:-40px}.pg-help-main .help-step{color:#2a2a2a}.pg-help-main .help-p b{color:#f55204}.pg-help-main .help-a{text-decoration:underline}.pg-help-main .help-pic{width:450px;margin:10px auto 10px;border:1px solid #999;cursor:pointer}.pg-help-main .help-coordinate{color:#e80093}.pg-help-main .help-detail{color:#666;padding:10px 80px;line-height:2}.pg-help-main .help-detail h4{color:#333;font:bold 14px "";margin-top:20px}.ui-business-menu{min-height:320px;height:auto;_height:320px;margin-top:10px}.ui-business-menu .menu-group{margin-left:10px}.ui-business-menu .group-head{font-size:12px;font-weight:bold;padding-bottom:2px;background:url("../img/bg/r-bg-filter.png?v=20150720") 0 -1px no-repeat;color:#630000;padding-left:21px}.ui-business-menu .group-detail{padding:4px 16px}.ui-business-menu .group-detail .group-detail-item{display:block;cursor:pointer;line-height:2;color:#840000;outline:0;letter-spacing:1px;padding-left:12px;background:url("../img/bg/r-bg-filter.png?v=20150720") -80px -31px no-repeat}.ui-business-menu .group-detail .group-detail-item:hover,.ui-business-menu .group-detail .group-detail-item.group-detail-item-active{text-decoration:none;color:#d31201}.ui-business-menu .group-line{height:2px;background:url("../img/bg/goods-menu-bg.png?v=20150720") -200px -199px no-repeat;margin-bottom:4px;overflow:hidden}.ui-complain-menu{min-height:700px;height:auto;_height:700px}.ui-complain-menu .group-other{line-height:1.6;padding-left:20px;margin:12px 0;color:#666}.ui-complain-menu .group-other a{text-decoration:underline;margin:0 3px}.ui-complain-menu .advice-list{padding:4px 10px 4px 10px}.ui-complain-menu .advice-list .group-detail-item{cursor:pointer;outline:0;font-size:12px}.ui-complain-menu .advice-list .group-detail-item:hover,.ui-complain-menu .advice-list .group-detail-item.group-detail-item-active{text-decoration:none;color:#f00}.pg-complain-main{padding:20px;width:670px;margin:0 auto;min-height:800px;height:auto;_height:800px;border-top:0}.pg-complain-main .complain-title{color:#630000;font-size:14px;font-weight:bold}.pg-complain-main .complain-sub-title{color:#262626;margin:20px 0}.pg-complain-main .complain-sub-title a{margin:0 3px;text-decoration:underline}.pg-complain-main #complainLeft{text-align:right;padding-right:10px;color:#262626}.pg-complain-main #complainLeft .num{font-size:18px;font-family:"Microsoft Yahei","\9ED1\4F53";margin:0 4px}.pg-complain-main #complainLeft .num.error{color:#f00}.pg-complain-main .complain-email-title{color:#262626;margin:8px 0 3px 3px}.pg-complain-main .complain-email-title a{margin:0 3px;color:#f00}.pg-complain-main .complain-textarea-wrapper{width:670px;height:110px;padding:2px;margin:10px auto;border:1px solid #d89802;background:#edeab8}.pg-complain-main .complain-textarea{font-size:12px;line-height:2em;width:646px;height:100px;padding:4px 11px;background:#fffcd4;border:1px solid #d89802;outline:0;color:#333;resize:none;overflow:auto}.pg-complain-main .complain-email-wrapper{width:670px;height:24px;padding:2px;margin:10px auto;border:1px solid #ebc971;background:#f6f2cc}.pg-complain-main .complain-email{width:544px;width:664px;height:18px;line-height:18px;font-size:12px;background:#fffbda;padding:2px;border:1px solid #ebc971;outline:0;color:#333;overflow:hidden}.pg-complain-main .complain-type-wrapper{margin-bottom:14px;margin-top:14px;padding-left:6px}.pg-complain-main .complain-type-wrapper .type-item{margin:3px;padding:3px 5px;background-color:#fff6c2;border:1px solid #d89802;color:#840000;cursor:pointer}.pg-complain-main .complain-type-wrapper .type-item.active{color:#db2921;border-color:#d71412;background-color:#ffe8a6}.pg-complain-main .complain-btn{*zoom:1;padding:0 2px}.pg-complain-main .complain-btn:after{visibility:hidden;clear:both;display:block;height:0;content:" ";font-size:0}.pg-complain-main .complain-detail-wrapper{margin:10px 0 40px;word-break:break-all;word-wrap:break-word;*zoom:1}.pg-complain-main .complain-detail-wrapper:after{visibility:hidden;clear:both;display:block;height:0;content:" ";font-size:0}.pg-complain-main .complain-face{font-style:normal;color:#262626;float:left;margin:4px 0 0 8px;font-size:12px}.pg-complain-main .icon-feedback,.pg-complain-main .icon-admin{width:31px;height:28px;display:block;margin-left:7px;margin-bottom:7px;background:url("../img/bg/icon-feedback.png?v=20150720") 0 0 no-repeat}.pg-complain-main .icon-feedback{background-position:0 0}.pg-complain-main .icon-admin{background-position:-39px 0}.pg-complain-main .user{font-size:14px}.pg-complain-main .user .detail-bubble{font-weight:normal}.pg-complain-main .admin{font-size:14px}.pg-complain-main .admin .complain-detail{color:#494949}.pg-complain-main .admin .responsed{color:#aaa;font-weight:bold}.pg-complain-main .detail-bubble{font-weight:bold;color:#666;padding:10px 15px;margin-left:80px;min-height:100px;height:auto;_height:100px;background:#fffcd4;border:1px solid #e0ac2c;-moz-box-shadow:0 0 1px #e0ac2c;-webkit-border-shadow:0 0 1px #e0ac2c;box-shadow:0 0 1px #e0ac2c;-moz-border-radius:2px;-webkit-border-radius:2px;border-radius:2px}.pg-complain-main .vcode-area{width:670px;padding-left:9px;margin-left:auto;margin-right:auto}.pg-complain-main .vcode-area .label{float:left;width:60px;line-height:20px}.pg-complain-main .vcode-area .line{margin-left:64px;margin-bottom:10px}.pg-complain-main .vcode-area .input-vcode{border:1px solid #d89802;padding:2px;width:106px;background:#fffcd4}.pg-complain-main .vcode-area .vcode-exp{display:none;color:#F33;font-size:12px;margin-left:10px;padding-left:12px;background:url("../img/bg/login-secret-bg.png?v=20150720") 0 -107px no-repeat}.pg-complain-main .vcode-area .login-vcode-img-act{display:inline-block;*display:inline;*zoom:1;margin-top:9px;margin-left:3px}.pg-complain-main .vcode-area .login-vcode-img{cursor:pointer}.pg-complain-main .vcode-area .login-vcode-img img{vertical-align:top}.pg-complain-main .vcode-area .login-vcode-img:hover{text-decoration:none}.pg-complain-main .placeholder{color:#aaa}.help-table-wrapper{width:560px;text-align:center;color:#666;margin:10px auto;font-family:"\5B8B\4F53","Times New Roman",Times,serif}.help-table-wrapper .help-table{width:100%;border-right:1px solid #630000}.help-table-wrapper .help-table th{text-align:center;height:31px;border-left:1px solid #630000;border-top:1px solid #630000;border-bottom:1px solid #630000;background:#efe1c9;font-weight:bold;color:#4a4a4a}.help-table-wrapper .help-table th.last-th{border-right:0}.help-table-wrapper .help-table td{border-bottom:1px solid #630000;border-left:1px solid #630000;height:30px}.advice-load{margin-left:2px;cursor:pointer;text-align:center;margin-bottom:15px;display:block;background:#ffe9cd;color:#ff5c38;border-top:1px solid #ffa27d;border-bottom:1px solid #ffa27d}